Return And Exchange Policy

At Craft House, we want you to love your purchase. If you’re not completely satisfied, we offer a 7-day return and exchange policy.

Conditions for Return/Exchange:

  • Products must be returned in their original packaging and in unused condition.
  • To initiate a return or exchange, please send the product to: Craft House
    Basement Plaza One
    Tangi Road, Charsadda

Process:

  1. Contact Us: Before returning a product, please reach out to us at 03008533755 or email us at crafthousedotpk@gmail.com to request a return or exchange.
  2. Approval: Once your request is approved, please send the product back to the address above.
  3. Refund/Exchange: After we receive the returned item, we will process your refund or exchange promptly.

Thank you for choosing Craft House! We appreciate your understanding and support.